This phrase defines what what your organisation stands for. You want to be the very best at what you do.
This can only be achieved by consistently pleasing your customers. You want your organisation to provide excellent service. You want to be the best — not once, twice, but every time, every part of the day, every day.
There are simple steps to remind your staff of how important your customers — and they — are.
They are your license to thrill — The MOM-a-WOW training programme teaches your staff to use this license well.